Initial Contact with Clients Kingsville TX

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

Coastal Bend Outpatient Services Inc
(361) 888-4188
116 South 7th Street
Kingsville, TX
Services Provided
Substance abuse
Types of Care
Outpatient

Data Provided by:
Turtle Creek Manor Inc
(214) 871-2483
2707 Routh Street
Dallas, TX
Services Provided
Substance abuse
Types of Care
Residential short-term treatment (30 days or less), Residential long-term treatment (more than 30 days), Outpatient
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Persons with HIV/AIDS, Gays and Lesbians, Women, Men
Language Services
Spanish

Data Provided by:
Serving Children/Adolescents In Need
(956) 724-3177
2387 East Saunders Street
Laredo, TX
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Men, Criminal justice clients
Language Services
Spanish

Data Provided by:
Huguley Psychotherapy Clinic
(817) 551-2973
1555 Merrimac Circle
Fort Worth, TX
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Men, Criminal justice clients

Data Provided by:
Houston Maintenance Clinic Inc
(713) 527-0064
4608 Main Street
Houston, TX
Hotline
(832) 788-8030
Services Provided
Substance abuse , Methadone Maintenance
Types of Care
Outpatient
Special Programs/Groups
DUI/DWI offenders, Criminal justice clients

Data Provided by:
Career and Recovery Resources Inc
(713) 754-7000
2525 San Jacinto Street
Houston, TX
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Persons with HIV/AIDS, Pregnant/postpartum women, Women, Men, Criminal justice clients
Language Services
ASL or other assistance for hearing impaired, Spanish

Data Provided by:
Department of Veterans Affairs
(806) 472-3400x3527
6104 Avenue Q South Drive
Lubbock, TX
Hotline
(806) 472-3400x3527
Services Provided
Substance abuse
Types of Care
Outpatient

Data Provided by:
Padre Behavioral Hospital
(361) 986-9444
6629 Wooldridge Road
Corpus Christi, TX
Services Provided
Substance abuse , Detoxification
Types of Care
Hospital inpatient, Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders
Language Services
ASL or other assistance for hearing impaired, Spanish

Data Provided by:
Red River Recovery Center
(940) 761-3034
2501 Taylor Street
Wichita Falls, TX
Hotline
(866) 937-7772
Services Provided
Substance abuse
Types of Care
Residential short-term treatment (30 days or less), Outpatient, Partial hospitalization/day treatment

Data Provided by:
Texas Prevention Network Inc
(713) 981-6063
10103 Fondren Road
Houston, TX
Services Provided
Substance abuse
Types of Care
Outpatient, Partial hospitalization/day treatment
Language Services
Spanish

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

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