Initial Contact with Clients Corpus Christi TX

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

Christus Spohn Hosp Corpus Christi Mem
(361) 902-4006
2606 Hospital Boulevard
Corpus Christi, TX
Hotline
(361) 814-8633
Services Provided
Substance abuse , Detoxification, Buprenorphine Services
Types of Care
Hospital inpatient, Outpatient
Language Services
ASL or other assistance for hearing impaired, Spanish

Data Provided by:
South Texas Subst Abuse Recovery Servs
(361) 882-9979
907 Antelope Street
Corpus Christi, TX
Services Provided
Substance abuse , Methadone Maintenance
Types of Care
Outpatient
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Criminal justice clients

Data Provided by:
Coastal Bend Alcohol/Drug Rehab Center
(361) 882-9302x102
35 North Country Club Place
Corpus Christi, TX
Services Provided
Substance abuse
Types of Care
Residential short-term treatment (30 days or less), Residential long-term treatment (more than 30 days)
Language Services
ASL or other assistance for hearing impaired, Spanish

Data Provided by:
Coastal Bend Alcohol/Drug Rehab Center
(361) 882-9302x102
38 North Country Club Place
Corpus Christi, TX
Services Provided
Substance abuse
Types of Care
Residential short-term treatment (30 days or less), Residential long-term treatment (more than 30 days)
Language Services
ASL or other assistance for hearing impaired, Spanish

Data Provided by:
Shoreline Inc
(361) 643-6643
1220 Gregory Street
Taft, TX
Hotline
(800) 628-3265
Services Provided
Substance abuse , Detoxification, Buprenorphine Services
Types of Care
Hospital inpatient, Residential short-term treatment (30 days or less), Residential long-term treatment (more than 30 days), Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders
Language Services
Spanish

Data Provided by:
Coastal Bend Alcohol Drug Rehab Center
(361) 883-4994
1733 South Brownlee Blvd
Corpus Christi, TX
Services Provided
Detoxification
Types of Care
Residential short-term treatment (30 days or less)
Language Services
ASL or other assistance for hearing impaired, Spanish

Data Provided by:
Toxicology Associates Inc
(361) 882-2064
5233 IH 37
Corpus Christi, TX
Services Provided
Substance abuse , Detoxification, Methadone Maintenance
Types of Care
Outpatient
Language Services
French, Spanish

Data Provided by:
Coastal Bend Outpatient Services Inc
(361) 888-4188
1201 Agnes Street
Corpus Christi, TX
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Criminal justice clients

Data Provided by:
Padre Behavioral Hospital
(361) 986-9444
6629 Wooldridge Road
Corpus Christi, TX
Services Provided
Substance abuse , Detoxification
Types of Care
Hospital inpatient, Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders
Language Services
ASL or other assistance for hearing impaired, Spanish

Data Provided by:
Passages Inc
(713) 957-4910
7722 Westview Drive
Houston, TX
Services Provided
Substance abuse
Types of Care
Residential long-term treatment (more than 30 days)
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Women

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

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