Initial Contact with Clients Paris TX

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

Sabine Valley Center
(903) 237-2376
25 First NW Street
Paris, TX
Services Provided
Substance abuse , Detoxification
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, DUI/DWI offenders, Criminal justice clients
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Texas Prevention Network Inc
(713) 981-6063
10103 Fondren Road
Houston, TX
Services Provided
Substance abuse
Types of Care
Outpatient, Partial hospitalization/day treatment
Language Services
Spanish

Data Provided by:
Alcohol/Drug Abuse Women''s Center Inc
(409) 763-5516
201 1st Street
Galveston, TX
Services Provided
Substance abuse
Types of Care
Residential short-term treatment (30 days or less), Residential long-term treatment (more than 30 days)
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Women
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Lubbock Faith Center Inc
(806) 762-8086
2809 Clovis Road
Lubbock, TX
Services Provided
Substance abuse , Halfway house
Types of Care
Residential long-term treatment (more than 30 days), Outpatient

Data Provided by:
Aliviane NO/AD Inc
(915) 779-3764
5160 El Paso Drive
El Paso, TX
Services Provided
Substance abuse
Types of Care
Outpatient
Language Services
ASL or other assistance for hearing impaired, Spanish

Data Provided by:
Serving Children/Adolescents In Need
(956) 724-3177
2387 East Saunders Street
Laredo, TX
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Men, Criminal justice clients
Language Services
Spanish

Data Provided by:
North Texas State Hospital
(940) 552-9901x4601
Adolescent Forensic Program
Vernon, TX
Services Provided
Substance abuse
Types of Care
Hospital inpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders
Language Services
ASL or other assistance for hearing impaired, Spanish

Data Provided by:
Dallas County Juvenile Department
(214) 860-4301
414 South R L Thornton Freeway
Dallas, TX
Services Provided
Substance abuse
Types of Care
Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Adolescents
Language Services
Spanish

Data Provided by:
Excel Center of Fort Worth
(817) 335-6429
1220 West Presidio Street
Fort Worth, TX
Services Provided
Substance abuse
Types of Care
Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders

Data Provided by:
Nexus Recovery Center Inc
(214) 321-0156
8733 La Prada Drive
Dallas, TX
Services Provided
Substance abuse , Buprenorphine Services
Types of Care
Residential short-term treatment (30 days or less), Residential long-term treatment (more than 30 days), Outpatient
Special Programs/Groups
Adolescents, Pregnant/postpartum women, Women, Residential beds for clients' children

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

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