Initial Contact with Clients Cordele GA

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

Middle Flint Behavioral Healthcare
(229) 276-2367
1335 North 5th Street Extension
Cordele, GA
Hotline
(800) 342-7843
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders

Data Provided by:
Tanner Medical Center
(770) 836-9551
705 Dixie Street
Carrollton, GA
Hotline
(770) 836-9551
Services Provided
Substance abuse , Detoxification, Buprenorphine Services
Types of Care
Hospital inpatient, Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders

Data Provided by:
Turn Around Recovery Residences
(770) 457-1280
2000 Clearview Ave
Doraville, GA
Services Provided
Halfway house

Data Provided by:
Alliance Recovery Center Conyers
(770) 922-4482
3430 Highway 20
Conyers, GA
Services Provided
Substance abuse , Detoxification, Methadone Maintenance, Methadone Detoxification
Types of Care
Outpatient

Data Provided by:
Worth County Mental Health Center
(229) 777-2141
205 North Main Street
Sylvester, GA
Services Provided
Substance abuse
Types of Care
Outpatient

Data Provided by:
Martin Army Community Hospital
(706) 545-8362
7950 Martin Loop
Fort Benning, GA
Services Provided
Substance abuse , Detoxification
Types of Care
Hospital inpatient, Outpatient
Special Programs/Groups
Women, Men
Language Services
Spanish

Data Provided by:
Northside Hospital Substance Abuse Ctr
(404) 851-8960
1140 Hammond Drive
Atlanta, GA
Hotline
(800) 715-4225
Services Provided
Substance abuse , Buprenorphine Services
Types of Care
Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Road to Recovery Inc
(770) 220-2885
3155 Presidential Drive
Atlanta, GA
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
DUI/DWI offenders

Data Provided by:
Advantage Behavioral Health Systems
(770) 267-8302x18
834 Highway 11 South
Monroe, GA
Hotline
(706) 357-9774
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders

Data Provided by:
Turning Point Hospital Inpatient
(229) 985-4815
3015 Veterans Parkway
Moultrie, GA
Services Provided
Substance abuse , Detoxification, Buprenorphine Services
Types of Care
Hospital inpatient, Residential long-term treatment (more than 30 days), Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

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