Initial Contact with Clients South Gate CA

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

Safety Consultant Services
(323) 567-0527
4120 Tweedy Boulevard
South Gate, CA
Services Provided
Substance abuse
Types of Care
Outpatient
Language Services
Spanish

Data Provided by:
Teen Challenge
(310) 632-6833
3156 Euclid Avenue
Lynwood, CA
Services Provided
Substance abuse
Types of Care
Residential long-term treatment (more than 30 days)
Special Programs/Groups
Men

Data Provided by:
Addiction Research and Treatment Inc
(310) 537-5883
11315 South Atlantic Avenue
Lynwood, CA
Services Provided
Substance abuse , Detoxification, Methadone Maintenance, Methadone Detoxification, Buprenorphine Services
Types of Care
Outpatient
Special Programs/Groups
Pregnant/postpartum women
Language Services
Spanish

Data Provided by:
Salvation Army
(323) 263-1206x203
5600 Rickenbacker Road
Bell, CA
Services Provided
Substance abuse , Halfway house
Types of Care
Residential long-term treatment (more than 30 days)
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Persons with HIV/AIDS, Women, Men

Data Provided by:
Shields for Families
(310) 668-8260
12021 South Wilmington Avenue
Los Angeles, CA
Hotline
(323) 781-8202
Services Provided
Substance abuse
Types of Care
Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Women
Language Services
Spanish

Data Provided by:
Shields for Families
(323) 357-6930
11705 Deputy Yamamoto Place
Lynwood, CA
Hotline
(323) 781-8202
Services Provided
Substance abuse
Types of Care
Outpatient, Partial hospitalization/day treatment
Language Services
Spanish

Data Provided by:
BAART Behavioral Health Services Inc
(310) 537-5883
11315 South Atlantic Avenue
Lynwood, CA
Services Provided
Substance abuse , Detoxification
Types of Care
Outpatient
Language Services
Spanish

Data Provided by:
Los Angeles Teen Challenge
(323) 357-6993
10115 Long Beach Boulevard
Lynwood, CA
Services Provided
Substance abuse
Types of Care
Residential long-term treatment (more than 30 days)
Special Programs/Groups
Women

Data Provided by:
Southern CA Alcohol and Drug Progs Inc
(562) 927-1656
6635 Florence Avenue
Bell Gardens, CA
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Men
Language Services
Spanish

Data Provided by:
Canon Human Services Center
(323) 249-9097
9705 South Holmes Avenue
Los Angeles, CA
Services Provided
Substance abuse
Types of Care
Residential short-term treatment (30 days or less), Residential long-term treatment (more than 30 days), Outpatient
Special Programs/Groups
Men

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

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