Initial Contact with Clients Logan UT

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

Behavioral Mental Health Services
(435) 787-2272
40 West Cache Valley Boulevard
Logan, UT
Services Provided
Substance abuse
Types of Care
Outpatient
Language Services
Italian

Data Provided by:
Bear River Health Department
(435) 792-6420x421
655 East 1300 North
Logan, UT
Hotline
(435) 881-0358
Services Provided
Substance abuse
Types of Care
Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, Pregnant/postpartum women, Women, DUI/DWI offenders, Criminal justice clients
Language Services
ASL or other assistance for hearing impaired, Spanish

Data Provided by:
Catholic Community Services of Utah
(801) 977-9119
745 E 300 S
Salt Lake City, UT
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Pregnant/postpartum women, Women

Data Provided by:
Red Rock Canyon School
(435) 673-6111
747 East Saint George Boulevard
Saint George, UT
Services Provided
Substance abuse
Types of Care
Residential long-term treatment (more than 30 days)
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Gays and Lesbians, Pregnant/postpartum women, Criminal justice clients

Data Provided by:
Valley Mental Health
(435) 649-8347
1753 Sidewinder Drive
Park City, UT
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, DUI/DWI offenders, Criminal justice clients

Data Provided by:
Metro Treatment of Utah LP
(435) 755-5915
1300 North 200 East
Logan, UT
Services Provided
Substance abuse , Detoxification, Methadone Maintenance, Methadone Detoxification, Buprenorphine Services
Types of Care
Outpatient

Data Provided by:
Odyssey House Inc
(801) 322-1001
1805 West Kimberly Circle
Salt Lake City, UT
Services Provided
Substance abuse
Types of Care
Outpatient

Data Provided by:
Renaissance Ranch
(435) 940-0406
4383 West Kilby Road
Park City, UT
Services Provided
Substance abuse , Buprenorphine Services
Types of Care
Residential short-term treatment (30 days or less), Residential long-term treatment (more than 30 days)
Special Programs/Groups
Men

Data Provided by:
Utah Alcoholism Foundation
(801) 392-5971
529 25th Street
Ogden, UT
Services Provided
Substance abuse
Types of Care
Residential short-term treatment (30 days or less), Residential long-term treatment (more than 30 days), Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Pregnant/postpartum women, Women, Men

Data Provided by:
Sequoia Counseling Center
(801) 463-7520
3378 South 900 East Street
Salt Lake City, UT
Hotline
(801) 581-5333
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Men, DUI/DWI offenders, Criminal justice clients
Language Services
ASL or other assistance for hearing impaired, Spanish

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

T...

Click here to read the rest of this article from Sober Recovery


Featured Facilities