Initial Contact with Clients Adrian MI

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

McCullough Vargas and Associates
(517) 264-2244
227 N Winter Street
Adrian, MI
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Women, Men, DUI/DWI offenders, Criminal justice clients
Language Services
ASL or other assistance for hearing impaired, Spanish

Data Provided by:
Family Service and Children''s Aid
(517) 263-2625x14
142 East Maumee Street
Adrian, MI
Services Provided
Substance abuse
Types of Care
Outpatient

Data Provided by:
Insight Counseling of Tecumseh LLC
(517) 424-5438
106 South Maumee Street
Tecumseh, MI
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Men, Criminal justice clients

Data Provided by:
Key Development Center
(517) 545-5890
8619 West Grand River Avenue
Brighton, MI
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, Women, DUI/DWI offenders, Criminal justice clients
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Ottagan Addictions Recovery Inc (OAR)
(269) 686-9810
108 Chestnut Street
Allegan, MI
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
DUI/DWI offenders
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Catholic Charities of
(517) 263-2191
199 North Broad Street
Adrian, MI
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Women, Criminal justice clients
Language Services
Spanish

Data Provided by:
Huron Behavioral Health Services
(989) 269-9293
1108 South Van Dyke Road
Bad Axe, MI
Hotline
(989) 269-9293
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, Women, Men, DUI/DWI offenders, Criminal justice clients
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Ten Sixteen Recovery Network
(989) 835-3466
1016 Eastman Avenue
Midland, MI
Services Provided
Substance abuse
Types of Care
Residential short-term treatment (30 days or less), Partial hospitalization/day treatment
Special Programs/Groups
Women

Data Provided by:
Bell Behavioral Services
(906) 249-9002x16
425 Corning Street
Marquette, MI
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

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