Strategies for LGBT Clients Agawam MA

Improving present treatment conditions for LGBT clients requires a comprehensive training approach that includes the six components. Long-term results are more likely with an approach that addresses these components.

Phoenix Houses of New England
(413) 733-2178
5 Madison Avenue
Springfield, MA
Services Provided
Substance abuse
Types of Care
Residential long-term treatment (more than 30 days)
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Women, Men

Data Provided by:
Habit OPCO
(413) 733-3488
2257 Main Street
Springfield, MA
Services Provided
Substance abuse , Methadone Maintenance, Methadone Detoxification, Buprenorphine Services
Types of Care
Outpatient
Special Programs/Groups
Persons with HIV/AIDS, Pregnant/postpartum women, Women, Men
Language Services
ASL or other assistance for hearing impaired, Spanish

Data Provided by:
Gandara Center Inc
(413) 781-2234x104
33 Arch Street
Springfield, MA
Services Provided
Substance abuse , Halfway house
Types of Care
Residential long-term treatment (more than 30 days)
Special Programs/Groups
Persons with HIV/AIDS, Men
Language Services
Spanish

Data Provided by:
Phoenix House OP Services of Western
(413) 739-2440
15 Mulberry Street
Springfield, MA
Services Provided
Substance abuse , Buprenorphine Services
Types of Care
Residential long-term treatment (more than 30 days), Outpatient
Special Programs/Groups
Adolescents, Criminal justice clients
Language Services
ASL or other assistance for hearing impaired, Spanish

Data Provided by:
Gandara Center Inc
(413) 736-0395
2155 Main Street
Springfield, MA
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, DUI/DWI offenders
Language Services
Spanish

Data Provided by:
Baystate Medical Center
(413) 733-7891
89 Belmont Avenue
Springfield, MA
Services Provided
Substance abuse
Types of Care
Residential long-term treatment (more than 30 days)
Special Programs/Groups
Pregnant/postpartum women, Women, Residential beds for clients' children

Data Provided by:
Child and Family Services of
(413) 737-1426x114
367 Pine Street
Springfield, MA
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders
Language Services
Italian, Portugese, Spanish, Vietnamese

Data Provided by:
Baystate Medical Center
(413) 739-4732
59 Saint James Avenue
Springfield, MA
Services Provided
Substance abuse
Types of Care
Residential long-term treatment (more than 30 days)
Special Programs/Groups
Men
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Baystate Medical Center
(413) 794-8409
140 High Street
Springfield, MA
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
DUI/DWI offenders, Criminal justice clients
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Northern Educational Services Inc
(413) 787-2101x124
736 State Street
Springfield, MA
Hotline
(800) 925-0127
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Persons with HIV/AIDS, Seniors/older adults, Women, Men, Criminal justice clients
Language Services
Spanish

Data Provided by:
Data Provided by:

Strategies for LGBT Clients

Strategies

An integrated training and education system addresses both content and process and uses experiential as well as didactic methods. It addresses six components:

• Trainees

• Faculty or trainers

• Program

• Institutional systems

• Professional peers

• Community.

Improving present treatment conditions for LGBT clients requires a comprehensive training approach that includes the six components. Long-term results are more likely with an approach that addresses these components. The process of implementing training and program change begins with a commitment to action by decision makers. The intention of training and continuing education is to increase the sensitivity and competence of the staff and, ultimately, to improve treatment outcomes. The learning objectives are to:

• Raise awareness of culturally specific issues and the sensitivity of all involved persons

• Identify and become fluent in LGBT appropriate and sensitive language

• Implement explicit nondiscrimination policies and procedures

• Develop skills to support LGBT individuals in substance abuse treatment services

• Compile a resource list of local, regional, and national support services.

Training should at least result in LGBT-tolerant treatment. Beyond that, however, training can help practitioners help their clients be more comfortable with themselves and their lives. In gender-specific treatment, services should include attention to LGBT issues. Assuming that the s...

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