Initial Contact with Clients Pryor OK

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

Pushmataha Counseling Services Inc
(918) 825-4872
205 South Adair Street
Pryor, OK
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Women, DUI/DWI offenders, Criminal justice clients

Data Provided by:
Integris Mental Health
(405) 717-9840x9803
5100 North Brookline Avenue
Oklahoma City, OK
Hotline
(405) 951-2273
Services Provided
Substance abuse , Detoxification
Types of Care
Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders

Data Provided by:
NorthCare
(405) 272-0660x2230
1140 North Hudson Street
Oklahoma City, OK
Services Provided
Substance abuse
Types of Care
Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Seniors/older adults, Pregnant/postpartum women, Women, Men, Criminal justice clients
Language Services
ASL or other assistance for hearing impaired, Malay, Spanish

Data Provided by:
Roadback Inc.
(580) 357-8114
405 SW 15th Street
Lawton, OK
Services Provided
Substance abuse , Detoxification, Halfway house
Types of Care
Residential short-term treatment (30 days or less), Residential long-term treatment (more than 30 days)
Special Programs/Groups
Seniors/older adults, Men

Data Provided by:
YWCA
(580) 234-7581
525 South Quincy Street
Enid, OK
Services Provided
Substance abuse , Halfway house
Types of Care
Residential long-term treatment (more than 30 days)
Special Programs/Groups
Women, Residential beds for clients' children
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Rogers County Drug Abuse Program Inc
(918) 342-3334
1010 East Will Rogers Boulevard
Claremore, OK
Hotline
(918) 342-9400
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, Men, DUI/DWI offenders, Criminal justice clients
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Center For Positive Change Inc
(405) 354-7779
1607 Professional Circle
Yukon, OK
Services Provided
Substance abuse
Types of Care
Outpatient

Data Provided by:
Phoenix Gate Inc
(580) 364-0700
303 South Mississippi Street
Atoka, OK
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Women, DUI/DWI offenders
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Open Options Inc
(405) 557-1655
2401 NW 39th Street
Oklahoma City, OK
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, DUI/DWI offenders, Criminal justice clients

Data Provided by:
Quapaw Counseling Services
(918) 542-1786
58150 East 66 Road
Miami, OK
Hotline
(918) 533-0000
Services Provided
Substance abuse , Detoxification, Methadone Maintenance, Methadone Detoxification
Types of Care
Outpatient
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Pregnant/postpartum women, Women

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

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