Initial Contact with Clients Montrose CO

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

Behavioral Clinical Services
(970) 241-6500
635 East Main Street
Montrose, CO
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
DUI/DWI offenders, Criminal justice clients

Data Provided by:
ARTS Univ of CO Health Science Ctr
(303) 388-5894
1827 Gaylord Street
Denver, CO
Services Provided
Substance abuse , Methadone Maintenance, Methadone Detoxification, Buprenorphine Services
Types of Care
Outpatient
Special Programs/Groups
Persons with HIV/AIDS, Pregnant/postpartum women
Language Services
Spanish

Data Provided by:
North Side Center for Change
(303) 433-1306
4300 Kalamath Street
Denver, CO
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, Gays and Lesbians, Women, Men, DUI/DWI offenders, Criminal justice clients
Language Services
Spanish

Data Provided by:
High Plains Counseling
(970) 522-4444
217 North Front Street
Sterling, CO
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
DUI/DWI offenders, Criminal justice clients
Language Services
Spanish

Data Provided by:
Colorado MOVES
(303) 934-7050
2345 South Federal Boulevard
Denver, CO
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
DUI/DWI offenders, Criminal justice clients

Data Provided by:
Touchstone Counseling Center
(970) 249-2872
118 North Cascade Street
Montrose, CO
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
DUI/DWI offenders
Language Services
Spanish

Data Provided by:
Gregory M Ortega LCSW LAC
(719) 633-4764
2804 Janitell Road
Colorado Springs, CO
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Criminal justice clients

Data Provided by:
Southern Ute Alcohol Recovery Center
(970) 563-0041
620 Goddard Street
Ignacio, CO
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Criminal justice clients

Data Provided by:
Arapahoe House
(303) 412-3703
1290 South Potomac Street
Aurora, CO
Services Provided
Detoxification
Types of Care
Residential short-term treatment (30 days or less)

Data Provided by:
Jacob Center
(970) 484-8427
729 Remington Street
Fort Collins, CO
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, DUI/DWI offenders, Criminal justice clients

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

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