Initial Contact with Clients Lexington Park MD

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

Substance Abuse Rehabilitation Program
(301) 342-3824
47149 Buse Road
Patuxent River, MD
Services Provided
Substance abuse
Types of Care
Outpatient

Data Provided by:
Seafarers
(301) 994-0010x5330
45705 Locust Grove Drive
Valley Lee, MD
Services Provided
Substance abuse
Types of Care
Residential short-term treatment (30 days or less), Residential long-term treatment (more than 30 days)
Language Services
Spanish

Data Provided by:
Calvert Substance Abuse Services
(410) 535-3079
20 Appeal Lane
Lusby, MD
Services Provided
Substance abuse
Types of Care
Outpatient

Data Provided by:
Marcey Halfway House
(301) 475-4701
41550 Doctors Crossing Road
Leonardtown, MD
Services Provided
Substance abuse , Halfway house
Types of Care
Residential long-term treatment (more than 30 days)
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Women

Data Provided by:
Calvert Treatment Facility
(410) 535-8930
125 Fairground Road
Prince Frederick, MD
Hotline
(410) 535-8930
Services Provided
Substance abuse , Halfway house, Buprenorphine Services
Types of Care
Residential short-term treatment (30 days or less), Residential long-term treatment (more than 30 days)

Data Provided by:
Compass Halfway House
(301) 862-4212
44863 Saint Andrews Church Road
California, MD
Hotline
(301) 863-6661
Services Provided
Substance abuse , Halfway house
Types of Care
Residential long-term treatment (more than 30 days)
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Pregnant/postpartum women, Women, Criminal justice clients

Data Provided by:
Counseling Services of
(301) 373-4215
24930 Old Three Notch Road
Hollywood, MD
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, Women, DUI/DWI offenders, Criminal justice clients

Data Provided by:
Walden Counseling Center
(301) 997-1300
26845 Point Lookout Road
Leonardtown, MD
Hotline
(301) 863-6661
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, DUI/DWI offenders, Criminal justice clients

Data Provided by:
Certified Counseling Services Inc
(301) 884-8700
29190 Three Notch Road
Mechanicsville, MD
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
DUI/DWI offenders

Data Provided by:
Calvert Substance Abuse Services
(410) 535-3079x13
315 Stafford Road
Prince Frederick, MD
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Criminal justice clients

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

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