Initial Contact with Clients Kingston NY

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

Ulster County Mental Health Services
(845) 340-4000
239 Golden Hill Lane
Kingston, NY
Hotline
(845) 340-4000
Services Provided
Substance abuse
Types of Care
Partial hospitalization/day treatment
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, DUI/DWI offenders

Data Provided by:
Bridge Back of the Kingston Hospital
(845) 943-6091
2-10 Barbarossa Lane
Kingston, NY
Services Provided
Substance abuse
Types of Care
Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Adolescents, DUI/DWI offenders

Data Provided by:
Never Alone Inc
(845) 339-4272
20 Crofts Road
Hurley, NY
Services Provided
Substance abuse
Types of Care
Residential long-term treatment (more than 30 days)
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, Pregnant/postpartum women, Criminal justice clients

Data Provided by:
Daytop Village Inc
(845) 876-3789
43 Fox Hollow Road
Rhinebeck, NY
Hotline
(800) 232-9867
Services Provided
Substance abuse
Types of Care
Residential long-term treatment (more than 30 days)
Special Programs/Groups
Women

Data Provided by:
Rehabilitation Support Services Inc
(845) 246-2645
11 Overbaugh Street
Saugerties, NY
Services Provided
Substance abuse , Halfway house
Types of Care
Residential long-term treatment (more than 30 days)

Data Provided by:
The Kingston Hospital
(845) 943-6022
2 Barbarossa Lne
Kingston, NY
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Persons with HIV/AIDS, Women, Men

Data Provided by:
Kingston Hospital
(845) 331-3131x2466
396 Broadway
Kingston, NY
Services Provided
Substance abuse
Types of Care
Hospital inpatient
Special Programs/Groups
Women, Men

Data Provided by:
Cornerstone of Rhinebeck
(800) 266-4410x200
500 Milan Hollow Road
Rhinebeck, NY
Services Provided
Substance abuse , Detoxification, Methadone Detoxification
Types of Care
Residential short-term treatment (30 days or less)
Special Programs/Groups
Gays and Lesbians, Women, Men
Language Services
Spanish

Data Provided by:
Lexington Center for Recovery Inc
(845) 876-2006x208
6529 Springbrook Avenue
Rhinebeck, NY
Services Provided
Substance abuse , Buprenorphine Services
Types of Care
Outpatient

Data Provided by:
Catskill Mountain Counseling
(845) 247-8001
29052 Route 9 West
Saugerties, NY
Hotline
(845) 679-2485
Services Provided
Substance abuse
Types of Care
Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders
Language Services
Spanish

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

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