Initial Contact with Clients Hinesville GA

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

Fraser Center
(912) 369-7777
203 Mary Lou Drive
Hinesville, GA
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
DUI/DWI offenders

Data Provided by:
US Army Medical Department Activity
(912) 767-5265
1061 Harman Avenue Suite
Fort Stewart, GA
Services Provided
Substance abuse , Detoxification
Types of Care
Hospital inpatient, Outpatient
Special Programs/Groups
DUI/DWI offenders

Data Provided by:
Mothers Making A Change
(770) 499-2422x3016
331 North Marietta Parkway
Marietta, GA
Services Provided
Substance abuse
Types of Care
Residential long-term treatment (more than 30 days), Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Pregnant/postpartum women, Women, Residential beds for clients' children

Data Provided by:
Lookout Mountain Community Services
(706) 857-5441
83 Highway 48
Summerville, GA
Services Provided
Substance abuse
Types of Care
Outpatient

Data Provided by:
Project Adam
(770) 867-8003
112 Lanthier Street
Winder, GA
Services Provided
Substance abuse
Types of Care
Residential long-term treatment (more than 30 days), Outpatient
Special Programs/Groups
Adolescents, Men, DUI/DWI offenders

Data Provided by:
Gateway Community Service Board
(912) 368-3502
1113 Oglethorphe Highway
Hinesville, GA
Hotline
(866) 557-9955
Services Provided
Substance abuse , Detoxification
Types of Care
Outpatient
Special Programs/Groups
Persons with HIV/AIDS, Seniors/older adults, DUI/DWI offenders

Data Provided by:
Atlanta Area Psychological Assoc PC
(770) 953-6401
3950 Cobb Parkway NW
Acworth, GA
Hotline
(770) 953-6401
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
DUI/DWI offenders

Data Provided by:
Ogeechee Behavioral Health Services
(706) 437-6863
629 Shadrack Street
Waynesboro, GA
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Criminal justice clients
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Ridgeview Institute
(770) 434-4567x3200
3995 South Cobb Drive
Smyrna, GA
Hotline
(770) 434-4567
Services Provided
Substance abuse , Detoxification, Halfway house, Buprenorphine Services
Types of Care
Hospital inpatient, Residential short-term treatment (30 days or less), Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Seniors/older adults

Data Provided by:
MARR Inc
(678) 805-5170
275 West Pike Street
Lawrenceville, GA
Services Provided
Substance abuse , Halfway house
Types of Care
Residential long-term treatment (more than 30 days), Outpatient
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Women

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

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