Initial Contact with Clients Hazlet NJ

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

Daniel Struble LCSW LCADC
(732) 335-1675
32 Village Court
Hazlet, NJ
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, Gays and Lesbians, Women, Men, DUI/DWI offenders, Criminal justice clients

Data Provided by:
Community YMCA Family Services
(732) 290-9040x0
166 Main Street
Matawan, NJ
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, DUI/DWI offenders
Language Services
Spanish

Data Provided by:
Stevens Inc
(732) 525-1149
147 North Broadway
South Amboy, NJ
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Women, DUI/DWI offenders, Criminal justice clients
Language Services
French, Portugese, Spanish

Data Provided by:
Fresh Start
(732) 583-5438
445 Harding Road
Laurence Harbor, NJ
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
DUI/DWI offenders

Data Provided by:
Middletown Crossroads at
(732) 615-2275
900 Leonardville Road
Leonardo, NJ
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents

Data Provided by:
Endeavor House
(732) 264-3824
6 Broadway
Keyport, NJ
Services Provided
Substance abuse , Detoxification, Halfway house, Buprenorphine Services
Types of Care
Residential short-term treatment (30 days or less), Residential long-term treatment (more than 30 days), Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Gays and Lesbians, Women, Men, DUI/DWI offenders

Data Provided by:
Extra Care Health Services
(732) 721-3835
141 Route 34
Matawan, NJ
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents

Data Provided by:
Strathmore Treatment Associates
(732) 727-2555
1 Lower Main Street
South Amboy, NJ
Hotline
(848) 203-4744
Services Provided
Substance abuse , Detoxification, Methadone Maintenance, Methadone Detoxification, Buprenorphine Services
Types of Care
Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Women, Men
Language Services
Italian, Portugese, Spanish

Data Provided by:
Jennifer Colucci
(732) 725-1094
470 Highway 79
Morganville, NJ
Services Provided
Substance abuse
Types of Care
Outpatient

Data Provided by:
Staten Island University Hospital
(718) 226-2808
392 Seguine Avenue
Staten Island, NY
Services Provided
Substance abuse , Detoxification, Methadone Maintenance, Methadone Detoxification
Types of Care
Outpatient
Special Programs/Groups
Seniors/older adults, Women
Language Services
ASL or other assistance for hearing impaired, Spanish, Urdu

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

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