Initial Contact with Clients Harrodsburg KY

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

Bluegrass Regional MH/MR Board Inc
(859) 734-7193
212 South College Street
Harrodsburg, KY
Hotline
(800) 928-8000
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents

Data Provided by:
Ransdell Community Mental Health Ctr
(859) 734-5486
124 East Office Street
Harrodsburg, KY
Hotline
(800) 926-8000
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents

Data Provided by:
Gaius A and R Counseling Services
(502) 839-9622
198 East Court Street
Lawrenceburg, KY
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
DUI/DWI offenders

Data Provided by:
Garrard County Comprehensive
(859) 792-2181
322 Crab Orchard Street
Lancaster, KY
Hotline
(800) 928-8000
Services Provided
Substance abuse
Types of Care
Outpatient
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Bluegrass East Comprehensive Care Ctr
(859) 885-6315x232
324 Southview Drive
Nicholasville, KY
Hotline
(800) 928-8000
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Alcohol Related Offenders Program
(859) 255-4682
104 West Poplar Street
Harrodsburg, KY
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
DUI/DWI offenders
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Bluegrass South Comprehensive Care Ctr
(859) 236-2726
650 High Street
Danville, KY
Hotline
(859) 928-8000
Services Provided
Substance abuse
Types of Care
Outpatient

Data Provided by:
Bluegrass Regional MH/MR Board Inc
(859) 253-1686
1060 Glensboro Road
Lawrenceburg, KY
Hotline
(800) 928-8000
Services Provided
Substance abuse
Types of Care
Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
DUI/DWI offenders

Data Provided by:
Alcohol Related Offenders Program
(859) 885-1540
904 South Main Street
Nicholasville, KY
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
DUI/DWI offenders
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Bluegrass Regional MH/MR Board Inc
(859) 873-7316
Comprehensive Care Ctr/Woodford City
Versailles, KY
Hotline
(800) 928-8000
Services Provided
Substance abuse , Detoxification
Types of Care
Outpatient

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

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