Featured Facilites

Initial Contact with Clients Fremont NE

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

Pathfinder Support Services Inc
(888) 944-5080
212 East 8th Street
Fremont, NE
Services Provided
Substance abuse , Detoxification
Types of Care
Outpatient
Special Programs/Groups
Adolescents, DUI/DWI offenders, Criminal justice clients
Language Services
Spanish

Data Provided by:
Blue Valley Behavioral Health
(402) 443-4414
543 North Linden Street
Wahoo, NE
Services Provided
Substance abuse
Types of Care
Outpatient
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Adlerian Center for
(402) 334-3044
11911 Arbor Street
Omaha, NE
Services Provided
Substance abuse
Types of Care
Outpatient

Data Provided by:
Health Education and Addictions
(402) 857-2508
Route 2
Niobrara, NE
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, DUI/DWI offenders

Data Provided by:
Link Inc
(402) 371-5310
1001 Norfolk Avenue
Norfolk, NE
Services Provided
Substance abuse , Halfway house
Types of Care
Residential long-term treatment (more than 30 days)
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Men

Data Provided by:
Lutheran Family Services
(402) 721-1774
513 North D Street
Fremont, NE
Services Provided
Substance abuse , Buprenorphine Services
Types of Care
Outpatient

Data Provided by:
CenterPointe
(402) 475-8718
2633 P Street
Lincoln, NE
Hotline
(402) 475-5683
Services Provided
Substance abuse
Types of Care
Residential long-term treatment (more than 30 days)
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders
Language Services
ASL or other assistance for hearing impaired, Arabic

Data Provided by:
Mid Plains Center for
(308) 385-5250
914 Baumann Drive
Grand Island, NE
Hotline
(800) 515-3326
Services Provided
Substance abuse , Detoxification
Types of Care
Residential short-term treatment (30 days or less), Outpatient
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders

Data Provided by:
Lincoln/Lancaster County
(402) 475-7666
2444 O Street
Lincoln, NE
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders

Data Provided by:
Touchstone Short Term Residential
(402) 474-4343
1100 Military Road
Lincoln, NE
Hotline
(402) 475-5683
Services Provided
Substance abuse
Types of Care
Residential short-term treatment (30 days or less)

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

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