Initial Contact with Clients Crawfordsville IN

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

HOPE Counseling Services LLC
(765) 364-0380
2111A Indianpolis Road
Crawfordsville, IN
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Women, Men, Criminal justice clients

Data Provided by:
Elghammer Family Center Ltd
(765) 362-0000
115 North Green Street
Crawfordsville, IN
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, Men

Data Provided by:
Rainbow Recovery Resources
(765) 361-9470
202 South Walnut Street
Crawfordsville, IN
Hotline
(765) 361-9470
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, DUI/DWI offenders

Data Provided by:
Alpine Counseling Center
(765) 449-9115
3768 Rome Drive
Lafayette, IN
Services Provided
Substance abuse , Detoxification, Buprenorphine Services
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders
Language Services
Russian, Spanish

Data Provided by:
Bartlett Counseling Services LLC
(765) 294-3100x3
101 North Main Street
Veedersburg, IN
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Criminal justice clients

Data Provided by:
Cummins Behavioral Health Systems Inc
(765) 361-9767
701 North Englewood Drive
Crawfordsville, IN
Hotline
(888) 244-6083
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Wabash Valley Hospital Inc
(765) 362-2852
1480 Darlington Avenue
Crawfordsville, IN
Hotline
(765) 362-2852
Services Provided
Substance abuse , Detoxification
Types of Care
Outpatient

Data Provided by:
HOPE Counseling Services
(765) 364-0380
2111-A Indianapolis Road
Crawfordsville, IN
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, Criminal justice clients

Data Provided by:
Turning Point Counseling Inc
(765) 447-9545
100 Executive Drive
Lafayette, IN
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders

Data Provided by:
New Directions Inc
(765) 589-3318x225
360 North 775 East
Lafayette, IN
Services Provided
Substance abuse , Halfway house
Types of Care
Residential short-term treatment (30 days or less), Residential long-term treatment (more than 30 days), Outpatient
Special Programs/Groups
Men

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

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