Initial Contact with Clients Blackwood NJ

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

Strategies For Families
(856) 979-3086
4551 Route 42
Turnersville, NJ
Services Provided
Substance abuse , Detoxification
Types of Care
Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, Seniors/older adults, Pregnant/postpartum women, Women, Men, DUI/DWI offenders, Criminal justice clients
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Women of Hope Resource Center Inc
(856) 435-7000
717 A. Erial Road
Pine Hill, NJ
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with HIV/AIDS, Pregnant/postpartum women, Women, DUI/DWI offenders, Criminal justice clients
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Maryville Inc
(856) 863-3913
707 North Main Street
Glassboro, NJ
Services Provided
Substance abuse
Types of Care
Outpatient

Data Provided by:
Rowan Universtiy Center for
(856) 863-2175
Alvin Shpeen Hall
Glassboro, NJ
Services Provided
Substance abuse
Types of Care
Outpatient

Data Provided by:
Center for Family Servs and Recovery
(856) 428-5688x111
108 Somerdale Road
Voorhees, NJ
Hotline
(800) 238-2333
Services Provided
Substance abuse
Types of Care
Outpatient
Language Services
ASL or other assistance for hearing impaired, Russian, Spanish

Data Provided by:
Kennedy Memorial Hospital
(856) 582-1419
454 Hurffville Cross Keys Road
Sewell, NJ
Services Provided
Substance abuse , Buprenorphine Services
Types of Care
Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Wounded Healer Inc
(856) 582-0001
8 North Broadway
Pitman, NJ
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with HIV/AIDS, Women, Men, DUI/DWI offenders

Data Provided by:
Message of Hope
(856) 435-1023
7 Somerdale Square
Somerdale, NJ
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Men, DUI/DWI offenders

Data Provided by:
Center for Family Services
(856) 428-5688
108 Somerdale Road
Voorhees, NJ
Hotline
(800) 258-2333
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
DUI/DWI offenders, Criminal justice clients

Data Provided by:
SODAT of New Jersey Inc
(888) 792-4383
124 North Broad Street
Woodbury, NJ
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Women, DUI/DWI offenders, Criminal justice clients

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

T...

Click here to read the rest of this article from Sober Recovery


Featured Facilities