Initial Contact with Clients Beaufort SC

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component's name.

Beaufort County
(843) 470-4545
1905 Duke Street
Beaufort, SC
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, DUI/DWI offenders, Criminal justice clients
Language Services
Spanish

Data Provided by:
Circle Park Behavioral Health Services
(843) 665-9349x325
601 Gregg Avenue
Florence, SC
Hotline
(800) 312-1675
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Gays and Lesbians, Women, DUI/DWI offenders, Criminal justice clients
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Dorchester County Commission on
(843) 871-4790
500 North Main Street
Summerville, SC
Hotline
(843) 871-4790
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Women, Men, DUI/DWI offenders

Data Provided by:
Springs Memorial Hospital
(803) 286-1491
800 West Meeting Street
Lancaster, SC
Services Provided
Substance abuse , Detoxification
Types of Care
Hospital inpatient, Residential short-term treatment (30 days or less), Outpatient, Partial hospitalization/day treatment

Data Provided by:
Southwest Carolina Treatment Ctr LLC
(864) 222-9798
341 West Beltline Boulevard
Anderson, SC
Services Provided
Substance abuse , Detoxification, Methadone Maintenance
Types of Care
Outpatient

Data Provided by:
Recovery Concepts LLC
(843) 645-2770
124 Boardwalk Drive
Ridgeland, SC
Hotline
(843) 288-1914
Services Provided
Substance abuse , Detoxification, Methadone Maintenance, Methadone Detoxification, Buprenorphine Services
Types of Care
Outpatient
Special Programs/Groups
Women, Men
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
LRC Substance Abuse and
(803) 740-9298
322-A South Lake Drive
Lexington, SC
Hotline
(803) 740-9298
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Adolescents, Persons with HIV/AIDS, Seniors/older adults, Men, DUI/DWI offenders, Criminal justice clients
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Carolina Center for Behavioral Health
(864) 235-2335
2700 East Phillip Road
Greer, SC
Hotline
(864) 235-2335
Services Provided
Substance abuse , Detoxification, Buprenorphine Services
Types of Care
Hospital inpatient, Outpatient, Partial hospitalization/day treatment
Special Programs/Groups
Adolescents, Persons with co-occurring mental and substance abuse disorders, Seniors/older adults
Language Services
ASL or other assistance for hearing impaired

Data Provided by:
Tri County Commission on
(803) 536-4900x140
910 Cook Road
Orangeburg, SC
Services Provided
Substance abuse , Buprenorphine Services
Types of Care
Outpatient
Special Programs/Groups
Persons with HIV/AIDS, DUI/DWI offenders, Criminal justice clients

Data Provided by:
Don Foster and Associates Inc
(864) 235-5666
104 Mills Avenue
Greenville, SC
Services Provided
Substance abuse
Types of Care
Outpatient
Special Programs/Groups
Persons with co-occurring mental and substance abuse disorders, Men, Criminal justice clients

Data Provided by:
Data Provided by:

Initial Contact with Clients

nitial Contact With Clients

Receptionists and assessment staff members should be aware of the program’s advertisements, public service announcements, or other activities so that they can respond knowledgeably and professionally to telephone inquiries. Research participants report that any initial resistance or confusion by the treatment facility leads to a breakdown in the initiation process. A friendly, empathetic, and understanding atmosphere should begin with the first contact and continue throughout treatment and followup.

If possible, the BMDC component should be assigned its own phone number, and a receptionist answering the phone should respond with that component’s name. If an answering system is used, the message can distinguish the BMDC program from others offered by the agency. Callers may raise questions about BMDC’s specific components and its track record or demonstrated effectiveness to determine whether it can help them. They may be concerned about whether they will be treated in groups with people who use other drugs (e.g., cocaine) or alcohol. They may be relieved that BMDC specializes in treating “people like them” and pleased to know the program is based on scientific research. Callers need to know that the program is sensitive to their needs, that staff will take them seriously, and that the services are delivered professionally. MTP participants were apprehensive initially and wanted a counselor trained to treat marijuana problems.

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